CREATING A NEW SIGNPOST
You can create a Signpost (previously known as a Community Signpost), if you want to point people towards a Service delivered by a trusted third party (e.g. the Local Council, services delivered by the NHS etc).
Services set up as a Signpost will have "Third Party Service" underneath the Service name. The pages themselves will look the same as a regular Service page.
1. After signing in to the Portal, click on "My Portal"
2. After this you will be presented with 6 tiles. Click on "Our Community Signposts"
3. Select "Create New Signpost"
4. Add a Title for your Signpost
5. Add a Contact Number, and if possible, an Email Address.
6. If there is an external Website you want to link to (e.g. a page about the Service on the Local Council's website), please provide it.
7. Add an Image
Image URL Desktop - This will be the image displayed for your Signpost's information page. The size should be 720px x 343px. Details on this can be found here.
Image URL Mobile - This is the small thumbnail image that appears on the Services Landing Page
Image URL Desktop
Image URL Mobile
8. Add a short description about your Signpost
Keep this to a maximum of 2 sentences. You can provide more details in the Additional Notes section.
9. Indicate whether people need to pay for this Signposted Service. If they do, write a numerical figure in the £ box.
You can then provide any other fee details in the appropriate field.
10. Enter the Postcode for this Signpost to automatically populate the address field
11. Provide the Opening Times of this Signpost Service
12. Similarly to your Service pages, fill out this section with detailed information about your Signpost Service
You can add up to 10 subheadings, body texts and URLs - just click "Add More" and more sections will appear.
Sub Heading
Whatever you write in the Sub Heading field will appear in bold. We suggest using subheadings to help split up your text e.g. "Who is this Service for?" , "What is [service name]?" etc.
Body Text
Use this box to give key details about your Service (usually in-line with what your Sub Heading is i.e. "Who is this Service for?" - you'd give information on who the target audience is for this Service.
Link Title and Key Link
You can link off to a URL if needed - this can be an external form (e.g. Microsoft Form), an Application Form (e.g. a Word Document) or an external Website (e.g. Local Council).
Guidance on:
Embedding a URL into text can be found here.
Uploading a Downloadable Word Document (e.g. an Application Form) can be found here.
13. Tag your Signpost with the most relevant Categories
We suggest tagging your Signpost with the most relevant categories to ensure that the Signpost still displays if users use the search filtering capability i.e. they decide to only display Service relating to Physical Exercise.
If you can't find a Category, tag the most closely related category.
14. Once you're happy with the content you've added, select one of the following:
Save as Draft
Saves your Service but doesn't publish it anywhere i.e. it will not show up on either the Local Directory or your Local Age UK Website for the public to see.
Preview on Local Site
Saves your Service but only publishes it on your Local Age UK Website.
Publish
Saves your Service and publishes it on both the Local Directory and your Local Age UK Website
Please note: You may have to wait 15 - 30 minutes for your changes to display. If after this time they have not, please let us know.
15. Your Signpost will now display on your Services Landing Page with the "Third Party Service" indicator.
